← loadflow

Privacy notice

Last updated: 27 October 2026

Who we are

loadflow is an AI voice-agent product for the freight industry, being built in Malta. You can contact us at hello@loadflow.ai.

This notice covers this website and the waitlist. The loadflow product itself, including call recordings, will have its own privacy terms for customers and callers.

What we collect

When you join the waitlist we collect your name, work email and company and, if you choose to give them, your company type, call volume, the agent you're interested in, your country and the tools you use. Our web host also keeps standard server logs (such as IP address and browser type) for security.

Why we use it

To contact you about early access and pilots, and to understand which features and languages to build first. The legal basis is your consent, which you can withdraw at any time. We don't sell your data or use it for advertising, and this site uses no tracking cookies.

Where it's kept and for how long

Sign-ups are stored on our hosting provider's servers in the EU and in our business email. We keep them until loadflow launches and for up to 24 months afterwards, unless you ask us to delete them sooner or become a customer.

Your rights

Under the GDPR you can ask to see, correct or delete your data, object to how we use it, or withdraw consent. Just email hello@loadflow.ai. You can also complain to Malta's data protection authority, the Information and Data Protection Commissioner (idpc.org.mt).